This observation prompted by using a simple, single-purpose electronic tool that rocks it like it's the 1980s again—in other words, it does just one thing and does it well without hand-holding and interruptions and attempting to rope you into a conversation with an amorous customer relations database. wandering.shop/@cstross/113809…
Where is the monetisation and growth potential in that? Gotta get your user base to upsell crap to as well as mine their data, otherwise your VCs will be grumpy. The Silicon Valley model for tech funding directly leads to enshitification, take that money and you have to get on that bandwagon. SaaS businesses also helps drive that, as custom acquisition is the key metric, not customer satisfaction.
And thank you for pointing me to iA Writer, an excellent single purpose tool, for now.
Bruno Nicoletti
in reply to Charlie Stross • • •Where is the monetisation and growth potential in that? Gotta get your user base to upsell crap to as well as mine their data, otherwise your VCs will be grumpy. The Silicon Valley model for tech funding directly leads to enshitification, take that money and you have to get on that bandwagon. SaaS businesses also helps drive that, as custom acquisition is the key metric, not customer satisfaction.
And thank you for pointing me to iA Writer, an excellent single purpose tool, for now.
Ben Lopatin
in reply to Charlie Stross • • •