This last couple of weeks was the first time I have flown on “full service” airlines for years, after being a RyanAir frequent flyer.
Now say what you like about RyanAir, they understood the core brief of “airline”, which is “fly people places you say you’re going to more or less when you say you’re going to”.
The “full service” guys include a lot in the very high prices they charge, but it seems what they don’t include is what you actually want: a plane that goes where it says when it says.
I am … very disappointed in all of you. You know who you are. Go and sit in the corner and think about what you’ve done.
Sarah Brown
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